Subject: Update on NPS Score and Inventory Management

Dear [Recipient's Name],

I hope this message finds you well.

As part of our ongoing efforts to meet the client’s agenda of achieving the NPS score, we are focusing on increasing productivity in response to the recent spike in inventory levels.

Please note that the GIH member team will be excluded from the error share for the current week. This decision is aimed at streamlining our processes and ensuring that we can effectively manage the increased workload.

Thank you for your understanding and cooperation.

Best regards,

[Your Name]
[Your Position]
[Your Contact Information]
[Your Company]