Subject: Request for Discharge Summary and Care Details

Dear [Customer's Name],

I hope this message finds you well.

We are currently processing your claim and require additional information to proceed. Specifically, we kindly request a copy of your discharge summary that outlines the daily care you received during your stay.

Please note that while your General Operating Procedure (GOP) has been approved for 2 nights, the treatment dates differ from the GOP. This information is crucial for us to ensure that your claim is accurately assessed.

Thank you for your cooperation. If you have any questions or need assistance, please do not hesitate to reach out.

Best regards,

[Your Name]
[Your Position]
[Your Company]
[Your Contact Information]