Subject: Action Taken Regarding Your Report of Impersonation and Threats
Dear jaska sins,
Thank you for reaching out to Xbox Support. We have thoroughly reviewed the information you provided regarding the individual impersonating a Microsoft agent and making threats toward you. We take these matters very seriously and appreciate your vigilance in reporting this incident.
We have initiated an investigation into the impersonation attempt, and we can confirm that we are taking immediate action to address the situation. As part of our investigation, we will monitor for any unauthorized access or suspicious activity associated with your account. Please be assured that your safety and privacy are of the utmost importance to us.
In the meantime, we have blocked the individual from making further contact with you, and we are working to ensure that any potential malicious behavior is prevented. Should this person be identified as violating our terms of service, appropriate enforcement actions will be taken, which may include account suspension or permanent ban.
We recommend that you take the following steps to further protect your personal information:
If you suspect that your account has been compromised, please visit our account recovery page for further steps. We also encourage you to report any future suspicious activity directly to us via the Xbox Safety website.
We understand how distressing this situation can be, and we are committed to helping you ensure the safety and security of your account. Thank you for your cooperation and for bringing this issue to our attention.
If you have any further questions or need additional assistance, please do not hesitate to reach out.
Sincerely,
Jessica Taylor
Xbox Safety Team
Microsoft Support
