Subject: Refund Request - Booking.com Order [Order Number]

Dear Booking.com Customer Service,

I am writing to request a full refund for booking number [Order Number], made on [Date of Purchase]. The reason for my refund request is [Clearly and concisely state your reason. Be specific. For example: "The hotel was not as described on your website. The advertised amenities, such as [Specific amenity 1] and [Specific amenity 2], were unavailable. Furthermore, [Specific issue, e.g., the room was unclean, the staff was unhelpful, etc.]."].

I have attached [If applicable: photos, videos, or other supporting documentation] as evidence to support my claim.

I have reviewed Booking.com's cancellation policy [Link to policy if known], and based on [Explain how your situation fits within or outside the policy, referencing specific clauses if possible], I believe I am entitled to a full refund.

I would appreciate it if you could process my refund as soon as possible. Please confirm receipt of this request and provide an estimated timeframe for processing the refund. My preferred method of refund is [Specify your preferred refund method, e.g., original payment method].

Thank you for your time and attention to this matter.

Sincerely,

[Your Name] [Your Email Address] [Your Phone Number (Optional)]